Smart Renovation Group | Professional Handyman, Remodeling & Property Maintenance Services

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  • Privacy Policy

Privacy Policy

Last Updated: December,2025

Smart Renovation Group (“SRG,” “we,” “our,” or “us”) is committed to protecting your personal information and your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, request a service, or interact with our team.

By accessing our website or using our services, you agree to the terms outlined below.

1. Information We Collect

a) Personal Information

We may collect personal details that you voluntarily provide, including:

  • Name

  • Phone number

  • Email address

  • Address or service location

  • Messages or inquiries

  • Appointment details

b) Service Information

Details related to the handyman, renovation, maintenance, or property services you request.

c) Automatically Collected Data

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent

  • Cookies and tracking data

2. How We Use Your Information

We use the information collected to:

  • Provide and manage services requested

  • Schedule appointments and send confirmation updates

  • Respond to inquiries and customer support requests

  • Improve website experience and service quality

  • Send promotional offers or service updates (with your consent)

  • Maintain internal records and improve workflow

  • Ensure safety, compliance, and fraud prevention

3. Sharing of Information

We do not sell your personal information.

We may share information only with:

  • Service technicians or subcontractors involved in providing the requested service

  • Payment processors (secure third-party billing platforms)

  • Marketing or communication partners (for updates or promotions)

  • Legal authorities, if required by law or investigation

All partners are bound by confidentiality agreements to protect your data.

4. Cookies & Tracking Technologies

We use cookies to improve website performance and user experience. Cookies help us:

  • Understand how you use our website

  • Save preferences for future visits

  • Display relevant ads or promotions

You can disable cookies in your browser settings, but some features may not function properly.

5. Data Storage & Security

We implement strong security measures to protect your data from unauthorized access, disclosure, or misuse.

While no digital system is 100% secure, we strive to use industry-standard safeguards to keep your information protected.

6. Your Rights

Depending on your region, you may have the right to:

  • Access the personal information we hold

  • Request updates or corrections

  • Request deletion of your data

  • Opt out of marketing communications

  • Withdraw consent at any time

To exercise any of these rights, contact us using the details below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party platforms.

8. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, contact us:

Smart Renovation Group (SRG)

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